How to retrieve your JAMB profile code on phone
The Joint Admissions and Matriculation Board (JAMB) is a Nigerian examination board in charge of conducting entrance exams for students seeking admission to Nigeria’s tertiary institutions.
A JAMB profile code is a necessary requirement for registering for JAMB exams. If you have misplaced or forgotten your JAMB profile code, there are a few methods you can use to recover it.
Every JAMB candidate is assigned a unique identification number known as their profile code. It is required to use the JAMB e-facility and register for JAMB exams.
How to use the JAMB e-facility website to retrieve your profile code
The JAMB e-facility website is an online platform that enables candidates to complete a variety of JAMB-related tasks, including retrieving their profile code. To retrieve your profile code with this method, follow the steps below:
- Visit the JAMB e-facility website at www.jamb.gov.ng/efacility
- Login to your account.
- You’ll find it at the top left corner as seen here;

Using an SMS to the JAMB short code to retrieve
Another way to get your JAMB profile code is to send an SMS to the JAMB short code. Also To apply this method, follow the steps below:
- Open the messaging app on your phone
- Type “RESEND” in capital letters followed by a space
- Type your JAMB registration number in the next space
- Send the SMS to 55019
- You will receive a response containing your profile code
Retrieving code from your email inbox/spam
Recently, JAMB made it possible for you to receive your profile code via email while creating your profile. This should be one of the first pieces of information you receive from the board after linking your email address to the JAMB board. If you processed admission last year and linked the email, you already know this.
Check for your profile code in the email:
- Log into the email you provided while creating the profile or used for your JAMB registration
- Locate the message sent to you the day you registered.
- There’s a possibility of some difficulty if you have a lot of emails. Therefore, simply use the search box inside your email dashboard. Type in “JAMB” or “profile code” and hit the enter key to search. It’ll filter and display only messages you received from JAMB or that are related to JAMB. Then, check for the right one.
Contacting JAMB customer support
If the above methods fail, contact JAMB customer service for assistance. The customer support team is available to respond to your inquiries and provide assistance.
You can reach JAMB customer service by phone, email, or social media platforms. Before contacting the support team, make sure you have your JAMB registration number ready, as it will be used to verify your identity.
Retrieving your JAMB profile code is a simple process that can be completed using a variety of methods. Always keep your JAMB registration number handy, as it is required to retrieve your profile code. If you encounter any difficulties during the process, please contact the JAMB customer support team or visit the nearest JAMB office for assistance.
How to retrieve your JAMB profile code on phone